Privacy

LovinAway wishes to build our users’ trust and confidence in our site by promoting the use of fair information practices. This statement discloses the privacy practices for www.lovinaway.com, LovinAway’s website.

In Summary

Without your knowledge and permission, we will not collect personally identifiable information (“Personal Information”) such as your name, e-mail and mailing address and telephone number. Unless authorized by you, we will not disclose your PersonalInformation to third parties. You can at any time through our website view, corrector delete any personal information associated with your registration for use of our site. LovinAway will take reasonable and appropriate actions to protect the security of the Personal information we have collected from you.

Visitors

You can always visit our site without signing in or registering or providing any Personal Information. When you visit our site, we do collect usage information (“session data”), but it is anonymous and is not linked to you as an individual. We use session data to better to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use including the Internet Protocol (“IP”) addresses from which our visitors connect to our site.

When you use the LovinAway web site, a “cookie,” (a piece of data stored on the hard drive containing user information) may be used to make the session more convenient. Cookies will never be used to store personally identifiable information.

Emails

If at any time you would like to stop receiving mailings from LovinAway, you will have the chance to “opt-out”. All emails sent by LovinAway will include specific instructions on how to opt-out of future mailings.

Ordering / Booking

Booking your travel will require specific information. Additional contact information must be provided and billing information (such as credit card number and expiration date). This information is used for billing purposes only and to complete your reservation. If we have trouble processing a booking request, this contact information is used to get in touch with you.

When our website asks you to enter sensitive billing information (e.g., credit card number), that information is encrypted and is protected through the use of “SecureSocket Layers” (SSL), an industry standard encryption method. While on a secure page, you may note the lock icon on the top or bottom of your Web browsers. This ensures you that the information being transacted is secured through encryption.

Referral Program

If you wish to use Referral Program, our referral service for sending a friend information about our site, you will be asked for the friend’s name and email address. LovinAway will automatically send the requested information. LovinAway collects this information for the sole purpose of sending this one-time email – the email address and the content of the email are NOT stored in our database. After a referral email is sent, we will only have access to that email address if the friend decides to register and”opt in” on our website after receiving the email.

Sharing of Personal Information

We will share aggregated demographic information with our partners and advertisers. This information is not linked to any specific personal information that can identify any individual person. We use a credit card processing company to bill users for services. These companies do not retain, share, store or use personally-identifiable information for any secondary purposes.

We partner with airlines, hoteliers, and other partners to provide specific services. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are allowed to use personally identifiable information only for purposes of providing these services.

This website uses Google AdWords

This website may choose to use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the start planning form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google DisplayNetwork. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the LovinAway website. We use the collected data in accordance with our own and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Technical, Operational and Physical Safeguards

LovinAway takes rigorous precautions to protect its information systems from damage or tampering. Database access is highly restricted to authorized LovinAway accounts through the use of passwords and encryption. LovinAway travel advisors are all contractually bound by a nondisclosure which prohibits the release of any personal information without the consent of the individual.

Notification of Changes

If we decide to change our privacy policy, LovinAway will post any changes to our privacy policy on our Homepage. We will use any collected information in accordance with the privacy policy under which the information was collected.

Contact Us

If you have any questions or comments about this policy statement please contact info@lovinaway.com